At Johnstone's, responsible business practices are fundamental to our operations, and sustainable development is seamlessly integrated into our overall strategy as a part of PPG. We are committed to safeguarding the environment and promoting the sust

At Johnstone&apos;s, responsible business practices are fundamental to our operations, and sustainable development is seamlessly integrated into our overall strategy as a part of PPG. We are committed to safeguarding the environment and promoting the sustainability of buildings and infrastructure through the delivery of top-notch products and services, coupled with our professional expertise. Our mission is to not only protect the environment but also to enhance the quality and beauty of spaces, thereby making a positive contribution to the overall living environment and the well-being of people.

Is Responsibility And Sustainable Development Important For Johnstone's?

At Johnstone's, our core principles revolve around quality, durability, and safety, which guide our decisions from raw material selection to product development and throughout our operations. The choice of raw materials plays a pivotal role in determ

At Johnstone&apos;s, our core principles revolve around quality, durability, and safety, which guide our decisions from raw material selection to product development and throughout our operations. The choice of raw materials plays a pivotal role in determining the environmental impact, quality, and safety of our paints. Our product development process involves the careful selection of raw materials based on their intended purpose and the desired product properties. We continually explore options that prioritise both health and environmental safety, including the use of renewable raw materials and an increased offering of water-based products. When introducing new raw materials, we uphold stringent criteria that emphasise the material&apos;s quality, durability, functionality, and safety.

How is the health and environmental impacts of the development and manufacturing process of paints are taken into consideration?

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Retail Website

Trade Website

Johnstone's

Sustainability

What is your delivery policy?

Do you offer free delivery?

Can I collect from store?

Can I change my delivery information?

Can you deliver to my address?

My Order Has Arrived And Is Damaged, What Do I Do?

Delivery

What is your returns policy?

Can I return an item I have bought from store?

My item is faulty

Returns

I'm looking to shop for a specific Johnstone's colour

I can’t find the colour I want online

Do you offer colour matching?

I am looking for colour cards

I would like colour recommendations

Trade colours

Can You Provide a RAL Code For Johnstone Colours?

Can You Tint My Paint Using A Hexadecimal Colour Formula (A Hex Code)?

Viewing Colours On The Johnstone UK Website?

Why Do The Online Representations Look Different To The Actual Product?

Can You Tint My Paint Using An RGB Colour Formula?

Can You Tint My Paint Using A Pantone Reference?

Do You Colour Match?

How Do I Order A Colour Match Online?

Colour Advice

Do you sell Johnstone's Trade products?

Trade Specifications

Application and Product issues

What Do You Mean By Sheen Level?

Where can I buy Johnstone's paint in stores?

What product is best for my project?

Are Your Low Sheen Paints Scrubbable?

What's The Difference Between Water-Based And Oil-Based Paint?

Where Can I Use Metallic Paints?

What Type Of Paint Can Be Used On Radiators?

Which Primer/Undercoat Do I Need?

I've Purchased Your Emulsion And It Is Not Covering Properly

What Is A VOC?

Do You Have Any Zero VOC Paints?

Product Questions

Do you have sample pots?

Do you have Peel & Stick samples?

Do you have masonry samples?

Do you have trade samples?

Do you have testers for Metallic paints, Wood Paints or Metal paints?

Can I Purchase Sample Pots In Any Finish?

Samples

What is MY colour?

Where can I download the MY colour app?

Can I order MY colour in tester pots?

What finish is MY colour?

Is MY colour scrubbable?

MY colour

I'm having problems checking out

How do I enter a discount code?

Can I cancel or change my order?

What payment types can I use online?

When will my credit or debit card be charged?

Can I Trace A Previous Order To Ensure I Buy The Same Colour And Finish?

Help Placing an Order

How much paint do I need?

Where is my nearest store?

I have questions about Johnstone's Trade products

How long does it take for paint to dry?

Do I need to prime every time?

What do you mean by sheen level?

Any Advice For Painting With Bold Colours?

Tips & Tricks