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Returns
What is your returns policy?
We can only accept returns on unopened White and Pre-Tinted products purchased directly via this website (www.johnstonespaint.com). We cannot accept returns from stores, other retailers, or other online marketplaces. If the products delivered have no
Can I return an item I have bought from store?
No, we cannot accept returns from stores, other retailers, or other online marketplaces. We can only accept returns from White and Pre-Tinted products purchased directly via this website (www.johnstonespaint.com). MY colour items cannot be returned.
My item is faulty
Please contact our team at 01164 719 740 or email us at [email protected] with your order number, relevant pictures of the item(s) and a brief description of the issue.