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Delivery

What is your delivery policy?

Good question! We ship to mainland UK and Northern Ireland only. All orders will be dispatched the same day if placed before 2 pm Mon-Thurs, and with you in 1-2 working days. (Orders placed after 2 pm on Thursday will arrive the following Monday). De

Do you offer free delivery?

Delivery is free for orders over £50, otherwise, the rate is £5.94 for 1-2 working day delivery. For Sample Pots and Peel & peel-and-stick samples, standard express options are available as an alternative. Standard Deliveries take 2-3 working days an

Can I collect from store?

No. Orders placed at www.johnstonespaint.com can only be delivered directly to your home. We do not offer collection from stores or location points.

Can I change my delivery information?

Because we seek to fulfil orders the day that they are placed, we allow changes to shipping addresses up to 15 minutes after you submit your order. Please contact us at [email protected] to make any changes.

Can you deliver to my address?

We deliver to mainland UK and Northern Ireland only.

My Order Has Arrived And Is Damaged, What Do I Do?

We apologize for the inconvenience caused by the damage to your order. To address this matter promptly, kindly notify us without delay by sending an email to [email protected]. Our dedicated customer service team will promptly reac

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